1. Introduction
At Wealthora, we strive to provide high-quality finance webinars and ensure a smooth experience for all participants. We understand that sometimes plans change, and you may need to cancel or reschedule your registration. This policy outlines our return and refund conditions for webinar services.
By registering for our webinars, you agree to the terms outlined in this policy.
2. Webinar Registration & Payment
All webinar registrations must be completed via our official website Wealthora.com.
Payments for webinars are processed securely using third-party payment providers.
Once your payment is confirmed, you will receive a confirmation email with webinar access details.
📌 Please ensure your contact details are correct during registration to receive event notifications.
3. Refund Policy
We offer refunds under the following conditions:
3.1 Full Refund Eligibility 💰
You are eligible for a 100% refund if:
✔️ You cancel your webinar registration at least 48 hours before the event.
✔️ The webinar is canceled by Wealthora due to unforeseen circumstances.
✔️ You accidentally registered for the wrong webinar and notify us within 24 hours of payment.
3.2 Partial Refund Eligibility 🏷️
You are eligible for a 50% refund if:
✔️ You request cancellation between 24-48 hours before the webinar.
✔️ Technical issues prevent you from attending, and we cannot provide a recording.
3.3 Non-Refundable Cases ❌
We do not provide refunds if:
❌ The cancellation request is made less than 24 hours before the webinar.
❌ You miss the live session but a recording is available.
❌ You fail to attend due to personal schedule conflicts.
4. Rescheduling & Transfers
📅 Need to reschedule? No problem! If you cannot attend a webinar, you may:
Transfer your registration to another webinar of equal value.
Request access to the recorded session, if available.
To request a reschedule, please contact us at least 24 hours before the webinar start time.
5. How to Request a Refund?
If you are eligible for a refund, follow these steps:
📩 Email us at info@wealthora.com with:
Your Full Name
Your Email Address (used for registration)
The Webinar Title & Date
The Reason for Cancellation
⏳ Processing Time: Refunds are processed within 5-7 business days to your original payment method.
📌 Note: Transaction fees charged by payment providers may be non-refundable.
6. Technical Issues & Support
Wealthora ensures a smooth webinar experience, but if you face technical difficulties:
Check your internet connection and browser settings.
Try restarting your device or switching to another browser.
Contact our support team at info@wealthora.com for assistance.
📌 If a widespread technical issue prevents all participants from attending, we will reschedule the webinar at no additional cost.
7. Changes to This Policy
We may update our Return & Refund Policy as necessary. Any changes will be published on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about refunds or cancellations, feel free to contact us:
📍 Address: 108 De Wet St, Goodwood, Cape Town, 7460, South Africa
📞 Phone: +27 767 758 639
📧 Email: info@wealthora.com